Shipping policy:

 

VibeVu is a brand and website of Cluevest, LLC.

Please read our shipping policy carefully before to make a purchase.

VibeVu is an online fashion and apparel brand that offers its products only in the United States.

Our products are only shipped inside the United States. This includes all the 49 states except Hawaii state.

We do not ship our products to Hawaii state and other territories of United States [American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands].  

 

We offer two types of shipping: 

I: Standard shipping

II: Free shipping.

 

If you make a purchase for more than $99 then our shipping is free and no shipping fees is charged.

If your total purchase at any single checkout is less than $99, then we charge a standard shipping fee which is $5.79.

 

We stock a decent amount of product line in our own warehouse and fullfillment center and also have contractual agreements with many other designer houses, fashion brands, warehouses, suppliers, retailers to offer more versatile product line to our customers.

It might possible that you receive more than package of your order if any of your product is going to be shipped from any other warehouse and fullfillment center than our own.  

 

We source 90% of our products inside the United States and 10% of the time we need to source products from the designer houses/warehouses, outside the United States. This happens because our brand motto is to provide trendy and fast forward fashion to our customers.

Trendy and fast forward fashion is not always available inside the US and is still at the designer houses/warehouses outside the United States or still is at the production and manufacturing houses outside the United States.

 

90% of the time, your products will be shipped from inside the United States.

We only offer Standard shipping to our customers.

Standard shipping generally takes 4-7 business days depending upon your location inside the United States.

If product is coming from any source outside the United States, then you will receive your package in 10-15 days.

 

90% of the time, you will be able to receive your packages within the stated time frame but 10% of the time it can variate due to any unexpected reason, which is difficult to control in the whole supply chain.

 

We provide you the tracking details of your packages so that you can track your packages once they are on their way to you. We provide tracking number as soon we process and fulfill your order request.

Normally, order processing and fulfillment take 24-72 hours. You get your packages tracking number in 24-72 hours.

 

If you have any further questions about your packages after you make your purchase, you are more than welcome to reach out to our customer support team. We are happy to help.

 

Customer support team is available by email and phone.

 

Customer service: support@vibevu.com

Phone : +1 (972) 430 2848   [Availability: 08:00-16:00 CT]

 

Email is more preferable than phone.

We answer all the customer service emails within 24 hours.   

 

VibeVu ---- Empowering people to maintain trendy and fashion forward lifestyle for to succeed with their big life goals.